What to use TaskPool for

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TaskPool is a flexible system that can be configured to deal with a variety of everyday company business.

Here is a list of business that our customers deal with using TaskPool:

Internal procedures

• Company-wide platform for tasks (task management)
• Internal helpdesk
• Order administration
• Claims and complaints administration
• Purchase requirements
• Requests for reference cars
• Repairs of machinery and cars (requisition)
• Administration of charges and potential charges (lead management)
• Requests for changes to internal software systems (IS/IT)
• Records of visits to the company
• Requests for the purchase of small tangible fixed assets
• Requests for repairs to buildings and internal facilities (facility management)
• Reviews of documentation
• Issue list as part of projects (administration of problems and unresolved issues in SW projects)
• Requests for developed software
• Records of errors and their resolution in the course of product testing

External procedures

• Helpdesk for customers
• Systematic processing of customer queries from the Internet (e-shops, product support)
• Administration of requests for information from potential customers (lead management)
• Requests for service suppliers (e.g. IT, advertising studios, suppliers of web applications)
• Requests for external staff (requests for deliveries, minor repairs)
• Development and implementation of web presentations (administration of customer requirements)

Other

• Support of ISO (simple administration of fundamental procedures - orders, purchasing, sales, production) and the output from this - documents

Customers mainly value the clear arrangement and quick installation and the fact that nothing is lost in the system and that the system does not allow anything to be forgotten.

What sort of business could you use the system to deal with? If you can think of something, consider whether investing in the system would give you the right overview of this business. Ask for a pricelist here.