Bellman Group

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OrderBook module

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OrderBook

OrderBook is a supplementary module to TaskPool and helps small and medium-sized businesses in the spheres of information technology, electronics, or other equipment effectively manage orders. Thanks to Internet interfacing, service employees can submit requests for service intervention at any time whatsoever and then deal with these. The customer is informed of the status of the order by e-mail with a link to Internet interfacing.

Functions and properties

  • Clearly-arranged documentation of an order, from input through to invoicing (order submission, commencement of work, progress of work, completion, output inspection, presentation to the customer, invoicing)
Full statement of an order (task) Dialogue box for creating an order (task)
  • Connection to the customer address book
Dialogue box for submitting a new contact
  • Informing the customer of the order status by e-mail (SMS)
Example of notification by e-mail
  • Finding out the status of an order via Internet interfacing
Customer log-in (appearance in line with your wishes) Example of order status for the customer (appearance in line with your wishes)
  • Records of costs (work and material) for every order
Dialogue box for order editing, with the option of submitting costs
  • Print-outs of contracts and statements (corrigenda)
Specimen contract (appearance in line with your wishes) Specimen corrigenda (appearance in line with your wishes)
  • Reporting efficiency according to employee, groups of orders (pools), status, and progress
Report of work done Order status report Progress report
  • The option of administering particular types of request independently (e.g. by project or customer).
Simple switching between defined groups of requests (pools)
  • The classification of requests according to status, role, and category.
  • Optional approval procedure for requests.
Basic TaskPool workflow Expanded TaskPool workflow
  • The assignment of individual roles to users according to position or authority.
Users and their roles

Prices and services

Take a look at the section featuring an application for a trial version free and see how low the prices of TaskPool actually are. Performance truly is higher than price.

In the section entitled Services you will find everything you need to know, from training through installation and support to the development of a made-to-measure product.

Benefits for you

  • TaskPool and the OrderBook module are continually being further developed.
  • You can use TaskPool in other areas of application at the same time (communication management as part of outsourcing, teamwork and software development support).
  • Effective, clearly-arranged, and efficient communication immediately after installation.
  • Unique user-friendly interfacing.
  • The Bellman Group only specialises in the development of request management systems.
  • The project of implementation is very quickly.

Our customers' opinions

Reference


Infopanel

Benefits

  • Schnell Einsatz
  • Universelle Benutzung
  • Einfach Desing Customization


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